Behind the Surface
Behind the Surface is the ultimate podcast for fabricators! From mastering the latest tools and materials to navigating business challenges and enhancing your creative process, our podcast covers it all. Join us for insightful interviews with industry leaders, expert roundtable discussions and actionable insights designed to empower fabricators at every level.
Behind the Surface is the ultimate podcast for fabricators! From mastering the latest tools and materials to navigating business challenges and enhancing your creative process, our podcast covers it all. Join us for insightful interviews with industry leaders, expert roundtable discussions and actionable insights designed to empower fabricators at every level.
Episodes

Feb 16, 2022
Feb 16, 2022
26 min
The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. In this episode, we will discuss Job Descriptions, Interviews & Recruiting.

Jan 25, 2022
Creating SOPs and Other Workflow Documentation
Jan 25, 2022
Jan 25, 2022
10 min
Standard Operating Procedures: You know you need them, but where do you start? SOPs and other workflow documentation are essential to running safe and efficient processes, but did you know they can also increase the value of your business? That’s right! Companies that have defined SOPs hold a higher value in the eyes of investors and buyers, and they will consistently outperform competitors.
Join Stephen Alberts, owner of the Countertop Marketing Company, as he presents easy, tech-savvy ways to create SOPs and other digital documentation for your workflows. Create robust, concise and clear SOPs in just minutes, and minimize opportunities for costly and dangerous errors.

Jan 12, 2022
Jan 12, 2022
15 min
The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. in the fourth episode of the conversation on Reducing Material Costs, we discuss Equipment & Technology!

Dec 1, 2021
Dec 1, 2021
20 min
The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. In this third conversation on Reducing Material Costs, we discuss Sales Program Design & Showroom Layout!

Nov 3, 2021
Nov 3, 2021
14 min
The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. Next, in this four-part conversation on Reducing Material Costs, we discuss finding opportunities to increase yield and cut fewer slabs!

Oct 20, 2021
Oct 20, 2021
16 min
In this special episode, we are joined by Rich Katzmann, who will be discussing commercial projects and whether you should be vying for this kind of business.
Rich Katzmann is the founder and president of Stone Services Group and has been working in the surfacing industry for the past six years. He has been a part of the residential construction scene his whole life as he grew up in the industry. Stone Services group provides commercial templating, install services and bid consulting services to fabricators, material providers, and general contractors across the nation. “We wake up every day looking at just this, commercial bids,” says Rich.
If you have a commercial opportunity sitting in front of you right now, and you’re asking yourself if you should submit a bid, listen to Rich’s insights so you can put your best foot forward.

Oct 5, 2021
Oct 5, 2021
17 min
The Installing Profitability® Series features Eric Tryon and is brought to you by your friends at BACA Systems. First, up in the four-part conversation on Reducing Material Costs, we’ll tackle Compensation Plan Design.




